Best Chicago ISPs for Home: Top Picks!

Chicago, as a hub of commerce and culture in the Midwest, enjoys a diverse selection of Internet Service Providers (ISPs) that offer reliable home internet services. With a focus on high-speed connectivity and customer satisfaction, residents of the Windy City can choose from a variety of ISPs to fit their internet needs. Here are some of the top-rated ISPs in Chicago based on speed, reliability, customer service, and cost.

Xfinity by Comcast

Xfinity, the largest cable provider in Chicago, offers a wide range of plans suitable for different internet usage habits. Known for its high-speed internet services, Xfinity boasts download speeds of up to 1200 Mbps through its comprehensive cable network.

Speeds: 50 Mbps to 1200 Mbps
Type: Cable
Customer satisfaction: Known for strong customer service and reliable speeds

AT&T Internet

As one of the most established telecommunications companies, AT&T Internet provides both DSL and Fiber options to Chicago residents. Their fiber-optic service is particularly known for its symmetrical upload and download speeds, allowing for seamless streaming and gaming experiences.

Speeds: 0.2 Mbps to 940 Mbps
Type: DSL and Fiber
Customer satisfaction: High marks for reliability and speed consistency

RCN

RCN offers a competitive service, with a strong presence in various Chicago neighborhoods. Providing several cable internet plans, RC footsteps the balance between affordability and quality.

Speeds: 10 Mbps to 1000 Mbps
Type: Cable and Fiber
Customer satisfaction: Often rated highly for cost-effectiveness and customer service

Windstream

While not as large as Xfinity or AT&T, Windstream holds its own with a strong local customer base in the Chicago area. Windstream provides high-quality DSL and Fiber options, with competitive pricing being one of their major drawcards.

Speeds: Varying based on location (DSL) and up to 1000 Mbps (Fiber)
Type: DSL and Fiber
Customer satisfaction: Known for its rural connectivity solutions and customer service

Spectrum

Spectrum is another cable internet provider that serves the Chicago area with robust speed offerings and a straightforward billing process. With no-data cap policies, Spectrum is favored by heavy internet users.

Speeds: Starting at 100 Mbps
Type: Cable
Customer satisfaction: Praise for no data caps and contract-free plans.

WOW! Internet

WOW!, also known as Wide Open West, is a cable internet provider known for offering an excellent balance of speed and value. With straightforward plans and competitive pricing, it is a popular choice among cost-conscious consumers.

Speeds: 100 Mbps to 1000 Mbps
Type: Cable
Customer satisfaction: High scores for affordability and a no-contract option

Conclusion

The best ISP for your Chicago home ultimately depends on your individual needs, budget, and what is available in your specific area. All the ISPs listed here are top picks for their reliability, speed, and customer satisfaction ratings. To ensure you choose the best one for you, consider the speed requirements for your household activities, check for any data caps that might limit usage, and compare the costs of various plans. Before making a decision, it's also wise to read current customer reviews and check for any ongoing promotions or bundle deals that may apply to new customers.